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HNM Solutions Hiring for Helpdesk Job at Brussel Full Time

Job Description
Job ID: HNMJD2710

Role: Helpdesk
Location: Brussels, Belgium
Hybrid
Description:
Duties:
  • Daily management of the IT network.
  • Using existing tools, you do the registration and follow-up of calls, incidents or problems
  • Identify, analyze and register hardware, software and infrastructure problems.
  • Respect the SLA with internal and external customers.
  • Correct administrative follow-up of IT related activities.
  • Keeping up to date with IT evolution
  • Creating documentation for your IT colleagues
  • Be physically able to move IT material.
  • Working from home is NOT possible in this position.
Critical success factors :
  • 2-3 years of relevant experience (similar position all-round).
  • Stress resistant
  • Team spirit but also able to work independently
  • Proficiency in the analysis, precision and solution of problems;
  • Strong customer and solution orientation;
  • Great technical baggage regarding the different IT systems and applications;
  • Knowledge of mobile devices on Android and IOS.
  • Knowledge of the Standard Office packages and most current Microsoft Operating systems.
  • Analytical mind and sense of precision are required to solve the problems;
Technical knowledge:
  • Windows 10 /11
  • Office 365 + MS authenticator + MS Teams
  • Intune
– IOS – Android devices
  • SCCM
  • Hardware interventions (desktop/laptop)
  • Network administration
  • Knowledge Powershell and/or other programming languages is an asset.
Knowledge of languages for Brussels
  • Dutch & French : very good
  • English : good
  • Urgent Openings
  • Contract/Freelance
  • Contract to Hire
  • Direct Hire

Interested? Send us your resume to [email protected]

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Job Overview

  • ID: 135535
  • Date Posted:
  • Location: , ,
  • Job Title: HNM Solutions Hiring for Helpdesk Job at Brussel