Summary
This position is responsible for providing high-level administrative support to the Executive Office, and carry out tasks and requests as instructed. The Executive Administrator works with minimum supervision and handles confidential matters professionally.
Job Responsibilities
· Manage the Executive Office’s diary to co-ordinate meetings/appointments, and to ensure smooth running of such meetings.
· Screen/handle telephone calls, appointments, mails and emails and take action accordingly.
· Take minutes at the Executive Committee Meeting.
· Coordinate and communicate with various departments and all levels of staff on matters directed by the Executive Office.
· Prepare and manage correspondences with internal and external parties for General Manager’s signature.
· Attend to requests from divisional, corporate or owners offices and facilitate it accordingly.
· Attend to guests’ special requests or complaints that are directed to the Executive Office.
· Co-ordinate travel arrangements in a highly efficient manner and prepare detailed travel file accordingly.
· Ensure approval forms are prepared for the General Manager for signature and approval of the Vice President, Operations, e.g. leave application forms, travel approval forms, expense claims reports, etc.
· Maintain systematic up-to-date filing and tracing systems.
· Prepare monthly financial data reports.
· Maintain confidentiality of sensitive matters/issues.
· Maintain a high level of professionalism and project a positive image of the organization.
· Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features.
· Be fully conversant with hotel fire & life safety/emergency procedures.
· Attend all briefings, meetings and trainings as assigned by management.
· Perform other duties as directed by the General Manager.
Qualifications / Requirements
· Minimum 2 years of relevant experience in a similar capacity.
· Good communication and customer contact skills.
· Service oriented with an eye for details.
· Ability to work effectively and contribute in a team.
· Self-motivated and energetic.
Job Types: Full-time, Permanent
Salary: $3,500.00 – $4,200.00 per month
Benefits:
Schedule:
Supplemental pay types:
Expected Start Date: 06/03/2023
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