Execution of all new listings with customers (All information to be gathered & filled in in the customers’ templates and sent or uploaded)
Manage product list (answer requests, communicate on changes…), and be the first point of contact for info requests from customer
Deliver effective support for the execution of the promotion plans
Create and maintain sales budget tracker (notably promo budget tracker)
Booking, monitoring and controlling of customers related invoices
Update the European portfolio file: run periodic requests and consolidate results
Support for operational topics with customer
Undertake any other tasks/duties as may be reasonably required
Context and Scope
The individual will work with a remote team, collaborate closely with the eKAMs, local team as well as the full digital team to support customers. It will be a direct point of contact and work with both local and regional teams, finance and customer service/supply team to drive efficiency and deliver a great customer experience.
Job Specifications/Qualifications
Degree calibre with sales / data or retail management background
Result and action oriented
Advanced Excel and PowerPoint skills, excellent communication skills, oral and written
Strong oral, written communication, and presentation skills
Individual who thrives in an entrepreneurial and fast pace environment
English & French mandatory, German nice to have
An experience in a pure player company or with Amazon vendor central platform is welcome
Key Supporting Competencies (4-6)
Action oriented
Planning/priority setting
Organizational Agility
Drive for results
Integrity and Trust
Personal learning
Customer focus
Key Functional Competencies & Technical Skills (3-5)
Customer 1st account expertise
Product reference data maintenance
Attention to detail
Strong customer care skills
Strong written and verbal English
Good administrative skills
Quick to learn
Proactivity
Excellent working knowledge of Microsoft packages, in particular Excel
Ideally experience with sales tools (Compass)