Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!
PURPOSE AND OBJECTIVES
The Global Finance Shared Services (GFSS) belong to one of the main pillars of the Global Finance & Administration board area of SAP, the Global Finance Infrastructure. The Global Finance Shared Services environment allows SAP to maximize the efficiency and effectiveness as well as quality of the finance processes while delivering global end-to-end process standards.
About the team
Within GFSS, the O2I CSS Team (Cloud Software & Support) is responsible for supporting the processes for the administration of Cloud Subscription, Software License and Support contracts and invoices starting with the receipt of signed contracts. The O2I Concur Department in Buenos Aires supports the billing of Concur Line of Business at a global level.
s for the whole North American region. Whether processing cloud orders for small customers, midmarket enterprises or large corporations, the full product portfolio of SAP software is our daily business. The company’s pulse is palpable in GFSS.
Job Summary
Check incoming orders (contractual documents, correspondence, approvals) and processing the order in the SAP system according to SOX and internal controls in place
Execute operational (including transactional) tasks independently and deals with customers’ queries. Gains a good knowledge of standard processes and related transactions. Maintains good relationship with external and internal customers.
Operational (including transactional) task execution
Preparation of period close
Ensure accuracy in the financial records through proper execution of operational tasks Monitoring and Reporting
Ticketing Support
Cooperation and Communication with internal customers
Preparation of process documentation / working instructions
Supporting other team members as back up
Support projects and/or Improvement activities
Participates in the monthly close process including posting journal entries
Creates, posts, and reconciles intercompany transactions while ensuring compliance with the SAP Accounting Guidelines.
Responsible for administration of customer contract which includes creation of customer information in SAP’s systems, such as customer master data, creation of installations, customer contact information related to the booking of a contract, invoicing customers, software delivery, and revenue recognition of deals booked.
Ensures timely and accurate customer billing. Analyses pending billing and identifies potential quality issues
WORK EXPERIENCE:
Experience working within a finance related field is an advantage.
Intermediate-Advanced MS Excel knowledge and MS Office package.
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Successfully completed Secondary Education
Advanced written and spoken English and Portuguese, mandatory.
Educational background in Business Administration, Accounting or related to Finance & Administration is a plus.
Quick learner, adaptable and able to use own initiative
Organization & time management skills are essential with the capacity to multi-task
Team player, Proactive and responsible approach to customer support
Quality driven with excellent attention to detail
Experience with SAP systems is preferable but not essential
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 378953 | Work Area: Finance | Expected Travel: 0 – 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.