Intellect Hiring for Clinic Associate at Singapore Full Time
Description
As a Clinic Associate at Health Strat, you’re a pivotal team member dedicated to maintaining operational efficiency and ensuring positive patient experiences. Your primary responsibility is to be the go-to support, actively guiding and assisting users in accessing Intellect’s clinical sessions through various channels, including email, chat, and call support.
Operational Efficiency:
Collaborate with the medical team to ensure the smooth operation of the clinic.
Perform frontline services and general administrative duties, such as answering phone calls and maintaining Electronic Medical Records (EMR).
Handle patient care duties, including registration, appointment maintenance, dispensing medications, and chaperoning doctors during clinical tasks.
Manage cashiering duties, including payment collection and filing.
Oversee inventory tasks, including stock checking, updating, and ordering.
Maintain cleanliness and hygiene standards within the clinic.
Client engagement (For corporate clients):
Engage with users through email, chat, and calls to provide support on Intellect’s Clinic services.
Offer comprehensive information on available resources and options, empowering informed decision-making.
Network engagement and deployment:
Support the Care Operations team in receiving, documenting, and deploying B2B service requests.
Navigate administrative processes, including financial assistance and responding to emails.
Requirements
Candidates must possess at least a Diploma.
Any experience in Clerical, Administrative Support Healthcare – Medical Support and Assistant or equivalent is preferred.
Possess good communication and interpersonal skills.
Responsible individual, meticulous, willing to learn and a team-player.
Proficient with technology.
Fluency in written English with an additional spoken language of Chinese is preferred.
