Spectrum Staffing Services/HRStaffers Inc. Looking for Quality Assurance Supervisor at Lawndale, California Full Time

POSITION SUMMARY:

The Quality Assurance Supervisor is responsible for ensuring timely and effective implementation of all Company policies, procedures, and activities involved in assuring the quality of products.

Reporting out of our facility, the QA Supervisor will be instrumental in driving cross functional teamwork and collaboration, especially as it relates to Operations, Quality Control, Human Resources, and Compliance functions.

By leading a team of Quality Assurance Specialists, this role will support the growth and development of the QA team, and each employees’ ability to maintain product quality, identify, solve, and prevent issues from occurring, while also helping our internal teams to maximize productivity, and comply with regulatory requirements. This role will be critical in driving continuous improvements throughout our four walls, while also allowing Spectrum to sustain an ‘audit ready’ culture each day.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Supervise Quality Assurance Specialists who are responsible for enforcing Good Manufacturing Practices (GMP), Good Documentation Practices (GDP), and other quality-related policies to meet product quality standards and ensure compliance
• Ensure satisfactory performance by QA Specialists by mentoring, training, setting expectations, driving accountability, and consistently course-correcting to ensure best practices are being followed
• Ensure QA team maintains a consistent present on the shop and lab floor, allowing the QA team to become a supportive business partner to cross-functional teams
• Assist in investigating and correcting quality-related issues (including customer complaints) through working closely with other departments, such as Sales, Technical Services, Customer Service, and Operations
• Support the QA team in driving, validating, and implementing in proper policies, SOPs, quality systems, testing, evaluation, inspection, and technical support, to meet product quality standards.
• Work closely with the Human Resources and Compliance regarding the proper use and retention of policies, procedures, and records (Training Documentation, SOPs, etc.)
• Review Production Batch Records and other manufacturing-related documents to verify compliance and record keeping for all mandated manufacturing processes, quality checks, testing, sampling, and sanitation activities.
• Audit quality control of raw materials, packaging components, labels, and finished products to ensure compliance with established specifications and regulatory standards.
• Follow up with implemented programs (GMPs, Good Hygiene Practices, HACCP, Allergen Control, Cleaning and Sanitation, Pest Control, Equipment Calibration, Organic Certification, etc.) to ensure compliance by all employees and other personnel in the manufacturing facility.
• Assist in the coordination of testing results involving finished products, raw materials, and packaging components and the appropriate release and hold programs associated with these materials
• Oversee the “On Hold” product program, including the status, release, and destruction of “Rejected” products.
• Make proactive recommendations and offering/presenting solutions to the Quality Systems & Regulatory Compliance Department Management to improve quality and work efficiency.
• Share knowledge, skills, and information with other personnel in the Quality Systems & Regulatory Compliance Department and across functional areas.
• Assist in the implementation of policies, operating procedures, quality systems and programs which ensure proper testing, evaluation, inspection, and technical support to meet product quality standards.
• Participate in all regulatory, third party and customer audits and inspections, and corrective action response.
• Maintain a fair and professional work environment that focuses the business objectives, but also balances quality of work-life factors for employees.
• Attend and participate in meetings with a variety of stakeholders in other departments
• Perform other duties as directed by Quality, Regulatory Compliance, and Human Resources

Education/Experience/Qualifications

• Bachelor’s Degree of Science, preferably in chemical/pharmaceutical-field, Biology, Chemistry, etc.
• At least 2-3 years of experience in a supervisory capacity
• At least 10 years of work experience as a Quality Assurance Specialist in the pharmaceutical/chemical industry
• Significant experience in leading and/or assisting heavily in regulatory audits (FDA/DEA/DHS/DOJ)
• Knowledge of Current Good Manufacturing Practices, preferably 21CFR Part 11, ISO9001:2015, and food safety
• Must possess a basic understanding of chemical and microbiological analysis