AMA European Consulting Hiring for Helpdesk Job at Bruxelles Full Time
Are you a customer-focused individual with a passion for solving technical problems and helping people? Do you have a desire to be at the forefront of technical or commercial support within a company? If so, we have the perfect opportunity for you!
We are seeking a highly motivated junior, medior, or senior IT helpdesk level 1 or level 2 technician to join our team.
Key responsibilities:
Provide front-line technical support to users.
Remain available and offer a highly qualitative customer service.
Troubleshoot hardware and software and issues.
Assist with the setup and configuration of new devices.
Work closely with cross-functional teams to identify and resolve technical issues in a timely and efficient manner.
Skills:
Excellent communication abilities
Customer-oriented
Problem-solving skills and autonomy
Office 365
Sound knowledge of IT hardware and software is preferred.
English mandatory plus fluent French or Dutch.
The ideal candidate for this position will have a strong background in customer service and a proven ability to handle IT issues.
If you are excited by the prospect of joining a fast-paced and innovative team, we encourage you to apply for this exciting opportunity today!
