Education/Experience: Bachelor’s degree in engineering preferred. 2-5 years experience required. Accountabilities: Participates and conducts in-depth root cause analysis for completed assemblies to component level.
Adheres to the Root Cause Analysis Team (RCAT) metrics by completing analysis within the specified goals. Coordinates, prepares, reviews for accuracy detailed root cause analysis reports. Reports may contain clear and concise analysis summary, defect pictures, unit history search, charts, graphs, tables, electrical measurements, Fault Tree Analysis (FTA’s), and defective component report.
Utilizes microscopes, oscilloscopes, analyzers, power supplies, RF generators, and test vehicles to conduct defect investigations. Performs 3D x-ray analysis. Performs cross section analysis as needed. Supports safety investigations and reports for thermal events. Works with senior staff and management to document and confirm results of safety investigation.
Ensures corrective action breakpoints are not violated with thermal event investigation. Provides analysis support and works with other departments including hardware engineering, software engineering, systems engineering, quality, purchasing, manufacturing etc. to determine root cause. Complies will all RCAT test procedures, including trouble found/no trouble found process flow.
Follow best practices to maintain ESD safe environment. Maintain clean work space following 5S principles. Understands and complies with Company policies, procedures, and regulations. Makes recommendations for process improvement as appropriate. Prepares reports, charts, graphs, and other statistical information. Assists with design of experiments to confirm defect analysis, repeat root cause of defect, and affectivity of corrective actions.
Provides basic statistical information for defect percentages related to design of experiments.
Conducts on-site support to include customer representative interface for defect investigations. May be responsible to ship and operate portable test equipment for defect investigations, and interface to test vehicle. Assists with outside laboratories for materials analysis.
Delivers defect samples, arranges investigation, relays technical information, interprets vendor’s report, and reports to management and senior staff. Initiates, recommends, and provides solutions through designated channels. Performs other related duties as assigned.
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