APsystems Hiring for Order Administration Assistant Job at Belgique Full Time
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Job Description
Order Administration EMEA
APsystems, global leader in microinverter technology for the solar PV industry, is looking for an Order Administration Assistant. APsystems designs, manufactures and markets highly innovative solar microinverters to bring solar energy to communities and businesses all over the world. APsystems is a listed company on the Shanghai stock exchange.
His/her responsibilities will be as follows :
Receive, confirm, record and acknowledge receipt of customer orders within the time defined by the company’s policy
Check the prices, credit lines, customer balance and any specific contractual provisions of each sales order
Check pricing with official approved price list or DOA, do not process orders and refer to manager in case of gap.
Work closely with the Director of Sales and Operations, Headquarters and Logistics provider to verify stock levels and ensure the accuracy of order confirmations.
Solve day-to-day issues related to sales administration, logistics and order shipments
Work with customers and sales managers to resolve order issues, rescheduling, changes, and urgent requests
Comply with contractual obligations with specific customers, if applicable
Organize and communicate customer purchase orders, order acknowledgements, shipping notifications and all documents related to sales administration
Maintain customer profiles and contact information in the company’s order registration system or ERP/CRM
Manage the order management procedure and stay updated on new requirements regarding shipping rules (in relation with the company’s headquarters and logistics partner).
Work closely with finance, sales managers and clients to help resolve billing issues.
Contribute to the effort of the sales team by performing additional related activities as required.
Assist the sales manager on the analysis of sales/inventory figures
Participate in the evaluation and selection of logistics partners
These duties will be performed under the authority and management of the Sales & Operations Director EMEA or any person who may be substituted for and in permanent liaison with him/her.
Based in Belgium.
Profile requirements
Experience in order administration
Good communication & organisational skills
Team spirit
Fluent in English and a second language appreciated
