Civil Service Bureau Hiring for Network Support Assistant Job at Hong Kong Full Time

Job Number:

46081

Department:

Radio Television Hong Kong

Division/Section/Unit:

Information Technology Section

Job Title:

Network Support Assistant

Salary:

HK$18,120 per month

Entry Requirements:

Candidates should have –

(a) (i) an accredited Diploma in Computer Science or Information Technology from a Hong Kong tertiary institution, or equivalent;

(ii) 2 years of relevant work experience in network or computer support and operation services; AND

(b) met the language proficiency requirements of Level 2 or above in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination or Hong Kong Certificate of Education Examination (HKCEE), or equivalent [See Note].

Candidates who possess –

(i) experience of user support, software usage and system administration;

(ii) proficiency in PC & Microsoft Office applications;

(iii) good command of written and spoken English and Chinese;

(iv) ability to perform under pressure and willingness to work after normal office hours in order to minimise service interruption to users

will have an advantage.

Note:

“Grade E” in Chinese Language and English Language (Syllabus B) in previous HKCEE are accepted administratively as comparable to “Level 2” in Chinese Language and English Language in the 2007 HKCEE and henceforth.

Duties:

Assisting in undertaking day-to-day duties of (a) providing assistance at the help desk as a front line support; (b) handling request for computer-related equipment acquisition and maintenance service; (c) monitoring backups of various computer systems and maintaining work statistics, reports and systems filing; (d) providing support and troubleshooting problems of computer systems; (e) installing and checking computer equipment and maintaining user account profiles and inventory list of computer-related equipment; and (f) providing assistance on IT related event setup and support.

Terms of Appointment:

Successful candidate will be appointed on one-year non-civil service contract terms.

Fringe Benefits

If the contract is satisfactorily completed with consistently high standard of performance and conduct, the officer may be granted a gratuity which, when added together with the Government’s contribution to MPF scheme, equals 15% of the total basic salary drawn during the contract period. Rest days, general holidays, annual leave, maternity leave, paternity leave, sickness allowance, where appropriate, will be granted on terms not less favourable than the provisions of the Employment Ordinance.

General Notes:

(A) Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment unless specified otherwise.

(B) As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirements irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.

(C) Non-civil service vacancies are not posts on the civil service establishment. Candidates appointed are not on civil service terms of appointment and conditions of service. Candidates appointed are not civil servants and will not be eligible for posting, promotion or transfer to any posts in the Civil Service.

(D) The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.

(E) Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend recruitment examination and/or interview.

(F) It is Government policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements, he/she will be invited to attend the selection interview/written examination without being subject to any further shortlisting. Applicants who have declared disabilities and are found suitable for appointment may be given an appropriate degree of preference over other applicants whose suitability for appointment is considered comparable to that of the former. The Government policy and other related measures on employment of persons with disabilities are set out in the booklet “Employ People Based on Their Abilities – Application for Government Jobs by Persons with Disabilities” which is available for reference on the Civil Service Bureau’s website at http://www.csb.gov.hk under “Administration of the Civil Service – Appointments”.

(G) Holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. They should submit copies of their official transcripts and certificates by mail to the below address.

How to apply:

Application forms (G.F. 340 (Rev. 3/2013)) are obtainable from any Home Affairs Enquiry Centres of District Offices, Home Affairs Department or any Job Centre of the Employment Services Division, Labour Department. The said form can also be downloaded from the Civil Service Bureau’s web site (http://www.csb.gov.hk) or Radio Television Hong Kong’s website (http://app3.rthk.hk/recruit/index_e.php). Applications submitted in person or by post should reach the below address during office hours (Monday to Friday 8:45 a.m. – 6 p.m.; Lunch break 1 p.m. – 2 p.m.). Please specify the title of the post being applied for on the envelope. To avoid delayed or unsuccessful delivery of applications by post, please ensure that the correct address is clearly printed or written on the envelope and sufficient postage has been affixed before posting. Mail items bearing insufficient postage will not be delivered to this Department and will be returned to the sender or disposed of by the Hongkong Post, where appropriate. Applicants will bear any consequences arising from paying insufficient postage. For applications received by post, the postmark date on the envelope will be regarded as the date of submission of application. Applications submitted by fax or e-mail will not be accepted. If candidates fail to provide the supporting documents as required, their applications will not be considered. Applicants are encouraged to provide their email addresses on the application forms. Candidates who are selected for interview will normally receive an invitation (by email or by post) in about six to eight weeks from the closing date for application. Those who are not invited for interview may assume that their applications are unsuccessful.

Contact Address:

Administration of Information Technology Section, Radio Television Hong Kong, 30 Broadcast Drive, Kowloon

Enquiry Telephone:

2339 6588

Closing Date(dd/mm/yyyy):

13/10/2022 18:00:00

Application via Internet:

Not Applicable

Advertising Date

26/09/2022