We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision -Treasured by Guests, Cherished by Employees, Celebrated Worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.
EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.
Reference 2022-3445
Your future, our legacy
Hotel
The Beverly Hills Hotel
Division & Department
Food & Beverage – Restaurant
Job Title
Part-Time Polo Lounge Server
Contract Type
Permanent
Status
Part time
Position Overview
Our Polo Lounge servers are the dining curators of our hotel! Entrusted with providing our guests with a bespoke and memorable experience measured to the highest standards of food quality and service delivery. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.
What you’ll get
As a Part-Time Polo Lounge Bartender, here are just some of the great benefits you will receive:
· Complimentary meals on duty
· Complimentary stays at all 9 Dorchester Collection properties
· 50% off at bars and restaurants at all Dorchester Collection properties
· Up to $500 Refer a friend bonus scheme
· World class development opportunities
· Social events throughout the year
· Exclusive Access to a discount platform featuring 1000s of retailers
What you’ll do
A day in the life of our Polo Lounge servers demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Polo Lounge servers accomplish would be lengthy but the list below is essential to know.
· Our Polo Lounge servers are responsible for setting up and maintaining tables, delivering food from kitchen to guest table, assisting with orders, pouring coffee and water during their day. This will include responding to guest requests and participating in shift staff roll call briefings to ensure our guests receives nothing but the best experience.
· Sometimes our guests have special requests which involve following specific food and beverage orders, assisting the captain in setting up tableside presentations, and even special occasions. Most of these requests are fulfilled by our Polo Lounge servers.
· Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Polo Lounge servers are relied upon to report these and work with several other positions to correct.
· Communication is what keeps our departments running perfectly. Our Polo Lounge servers must communicate with other departments and extended hotel team in order to ensure the alignment remains. Our Polo Lounge servers must also effectively communicate with service team, and present specific culinary and wine information to guests.
· Individual must have a professional appearance and a warm, accommodating, confident, enthusiastic personality and abide by the principles, goals and policies in The Beverly Hills Hotel Pledge.
The items shared are essential. However, to ensure consistency, our Polo Lounge servers are provided with specifics on how we care for their department and our hotel.
What you’ll bring
· All of our employees are ambassadors of our Vision, Values and culture. Our Polo Lounge servers do this with all they do.
· English is the primary language used in our hotel. Our Polo Lounge servers must feel comfortable communicating in this language.
· Attention to detail is critical for our this role.
· We pride in nurturing an environment where Working Together is a must. Polo Lounge servers are our biggest champions of this.
· Our hotels operate nonstop, this require flexibility from everyone on the team.
· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
While performing the duties of this job, the employee is regularly required to talk, and hear. The employee frequently is required to walk and stand for up to 8 hours. Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.