Strong technical skills on Citizen or Miyano CNC Machines. May consider other CNC Machining experience with the right technical background.
Strong knowledge of Programming, Process Troubleshooting, installations, maintenance, preventative / predictive maintenance programs, training of personnel, and the ability to work with customers to resolve problems.
Required Job Functions:
Travel to customer’s facility to provide installation, troubleshooting maintenance and repair support on Swiss CNC machines and controls
Provide comprehensive training to distributors and customers as wells as assistance over e-mail and phone
Utilize machine tool manuals, technical documents, internal and vendor resources to research machine issues
Ensure proper documentation regarding machine issues, repairs and installation; the Field Service Engineer will provide detailed feedback to management, distributors and customers
Possess and maintain an in-depth knowledge of machine tool industry
Execute warranty repairs and providing after warranty service on our machines
Looking for someone with a great attitude, great work ethic, great technical skills, great people skills and a burning desire to get the job done right.