GBA CORPORATION (S) PTE LTD–Woodlands
$5,000 – $6,000 per month
7 minutes ago, from Jobstreet SG
As a Key Account Manager, your primary responsibility will be to nurture and maintain strong relationships with our key clients. You will serve as the main point of contact for these clients, understanding their needs and ensuring our products or services meet their requirements. Additionally, you will identify opportunities for growth within these accounts and work closely with internal teams to develop strategies to capitalize on them.
Key Responsibilities:
1. Client Relationship Management:
– Cultivate and maintain strong relationships with key clients. – Understand clients’ business goals, challenges, and needs.
– Act as the main point of contact for all communication between the company and key clients.
– Address any concerns or issues raised by clients in a timely and effective manner.
2. Account Development:
– Identify opportunities for upselling or cross-selling additional products or services to key clients.
– Collaborate with internal teams to develop tailored solutions to meet clients’ evolving needs.
– Present new products or services to clients and negotiate contracts or agreements as needed.
3. Strategic Planning:
– Develop and implement strategic account plans for key clients, outlining objectives and action plans for growth.
– Monitor market trends, competitor activities, and industry developments to identify opportunities and potential threats.
– Work with internal stakeholders to align strategies and resources to support key account objectives.
4. Performance Tracking and Reporting:
– Track key account metrics, including revenue growth, customer satisfaction, and retention rates.
– Prepare regular reports on account performance and present findings to senior management.
– Use data-driven insights to continuously optimize strategies and tactics for key account management.
Qualifications:-
– Bachelor’s degree in business administration, marketing, or a related field.
– Proven experience in key account management or sales, preferably in the [industry/sector].
– Strong interpersonal and communication skills, with the ability to build rapport and trust with clients.
– Excellent negotiation and problem-solving abilities. – Strategic thinking and ability to develop long-term relationships and strategies.
– Proficiency in CRM software and Microsoft Office .
Additional Requirements:
– Ability to work independently and as part of a team.
– Results-oriented with a focus on exceeding targets and objectives.
Benefits:
– Competitive salary and performance-based incentives.
– Health, dental, and vision insurance. – Retirement savings plan.
– Opportunities for professional development and career growth.