FULL TIME OPENING
All employees receive a FREE POOL PASS and other on-property discounts.
Full Time employees are eligible for additional benefits including medical, dental, vision and life insurance.
Starting at $23.50/hour
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Primary Function*
Provide excellent customer service to both internal and external guests to achieve guest satisfaction goals while working as a willing team player. Lead, manage, train, and support all front office functions and staff while working effectively with all Lodge departments. Act as hotel Manager on Duty (MOD) in absence of Lodge Manager and Assistant Lodge Manager.
Reporting and Accountability
The Reservations Supervisor reports directly, and is accountable to, the Lodge Manager and Assistant Lodge Manager.
Authority
The Reservations Supervisor has the support and authority necessary to carry out the responsibilities and tasks described in this job description and to act on behalf of the Lodge Manager or Assistant Lodge Manager to intervene if other Lodge department employees are not performing their tasks properly.
Physical Requirements
Educational Requirements
Other Requirements
Work Hours and Days
The Reservations Supervisor’s hours and days are variable and must be adaptable to seasonal and other variations. The Lodge is a 24 hour a day 7 day a week operation and Supervisor must be available to work any of those varying hours and shifts, including, but limited to Saturday and Sundays on a permanent basis. Evenings, overnight shifts and holidays and business need and staffing levels dictate.
Glenwood Hot Springs Resort is a drug free workplace.
Job Type: Full-time
Pay: $23.50 – $26.00 per hour