Herman Miller Looking for Director of Employee Communications at Holland, MI Full Time

The Director of Employee Communications plays a pivotal role in building and implementing employee communications, recognition and engagement strategies and activities targeted to employees in the Corporate, Retail and Operations Centers.

This position requires a creative and highly organized communications “generalist” who will develop communications campaigns and activities to educate and engage employees; drive emotional connection to MillerKnoll and its collective of brands; support strategic business objectives; and reinforce the company culture. This individual is comfortable working with senior business and Human Resource executives and has the ability create compelling PowerPoint presentations, speeches and experiences for live meetings, including video production and post-meeting survey analysis.

This position serves as the communications lead for all Employee Benefits and Integration communications initiatives to drive awareness and inspire action, working closely with Benefits and leadership teams and third-party providers. This role provides communications support to Operations and Retail functional leaders for local communications.

This individual will co-lead and implement our culture and behaviors program and lead the strategy and development of our new Intranet, which will launch in 2023. In addition, the individual will create and execute the strategy for using Workday, working with business leaders as the tool is rolled out across the organization, interfacing with IT partners, driving content strategy and collaborating with other change agent managers.

Why Join Us?

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. With contract sales and a robust retail business, we help companies design spaces that foster productive, collaborative experiences in-office and we help consumers create beautiful, homes with design that endures and supports their lifestyle. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

What You’ll Do

You’ll have opportunities to speak up, solve problems, lead others, and be an owner every day as someone who . . .

• Own the annual internal communications strategy (the how) and calendar (the what, when, where) for employee communications.
• Serve as the communications lead for Benefits and Operations. Provide strategic communications counsel and lead the development of all “campaigns,” materials, newsletters, videos and messages in support of key initiatives, such as wellness initiatives, recognition, Open Enrollment and hiring.
• Synthesize complex information on diverse subjects from multiple sources into clear, concise and compelling presentations (PowerPoint slides and talking points and speeches) on behalf of senior leaders for live employee meetings as well as leader guides and FAQs.
• Serve as lead point of contact for the Chief People Office and HR leadership team on broad communications including end-to-end logistical and content development for HR, Operations and All Employee meetings.
• Work closely with the Communications VP and Director of Corporate Communications to create compelling content, including speeches, presentations and videos for monthly Leadership Forums and all employee meetings.
• Lead the development of Quarterly Divisional meeting template, working closely with a broad range of business partners (Investor Relations, Marketing, Strategy, Corporate Security, etc.). Template enables all Buying Office SVPs & Above to host live meetings for their teams.
• Manage day-to-day communications in support of one-off needs. Manage tactical execution, including stakeholder management, crafting of messages and creative development as needed. Requires close collaboration with the Communications Director based in California.
• Administer post-meeting/project surveys and analyzes employee feedback to make recommendations to improve future messages and meeting experiences.
• Develop leader tools and Associate communications and experiences to celebrate company milestones.
• Lead the development of the internal communications strategy and editorial calendar to ensure optimal timing for messages.
• Lead our emerging strategy for using a new intranet as a recognition and communication tool, including stakeholder management with senior business leaders, education of “champions” and new users and content/engagement strategy to drive greater usage and adoption. Work closely with IT and collaborates other community managers.
• Explore opportunities and make recommendations to integrate existing peer-to-peer communications channels such as the Lounge.
• Partner with IT to utilize Lounge and Intranet metrics to measure progress and develop dashboard to inform future actions and decisions.

Competencies:

• Customer Focus
• Drive for Results
• Problem-Solving
• Verbal and Written Communication
• Planning
• Dealing with Ambiguity
• Business Acumen
• Creative Engagement

Sound Like You?

You might be just who we’re looking for if you have . . .

• Bachelor’s degree in English, Communications, Journalism, or related field.
• 10-15 years of relevant experience knowledge, skills and abilities.
• Proven track record in the field of corporate or employee communications.
• Demonstrated ability to manage internal client relationships, including executive level, in mid- to large-size organizations, preferably a public and/or global company or has worked in an agency with similar client profiles.
• Experience directing the work of creative teams (e.g., graphic designers and video production companies)
• Excellent Microsoft Word, Excel, and PowerPoint skills.
• Experience in strategic executive and employee communications, recognition and engagement.
• Excellent written and verbal communication skills with proven ability to convey information and ideas through high-quality verbal and written communication to individuals or groups.
• Outstanding project management skills
• Previous experience in planning and managing internal events.
• Strong stakeholder management skills.
• Ability to manage sensitive situations discreetly.
• Strategic mindset with experience managing multiple projects simultaneously; ability to track projects with varying deadlines.
• Strong judgment and interpersonal skills, including ability to build personal credibility and trust.
• Must demonstrate flexibility and be able to act quickly and confidently.
• Strong organizational skills with the ability to juggle changing priorities in a fast-paced environment.
• Experience managing Mail Chimp or other enterprise social network tools a plus

Our Values

Our values speak to our shared beliefs. They describe how we live our purpose through the way we lead, the way we see one another, and the way we approach our work.

We are difference-makers reflects our commitments to creating places that matter, to being a good neighbor in our communities, and to using business as a force for good.

We are all extraordinary is our statement about the worth of individuals and our commitment to help everyone reach their full potential.

We are better together demonstrates how challenging one another, making room for everyone, and working and winning as one makes us stronger.

Who We Hire

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

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