JOB DESCRIPTION
Overview of Role
A Cluster Guest Service Executive with Conrad Hotels and Resorts serves as the first line of inquiry for all reservations within the hotel.
What will it be like to work for this Hilton Brand?
We are more than a place to stay; we are a place to Stay Inspired. Our job is to discover what inspires our Guests so that we may ensure an experience of a lifetime. Our job is also to discover what motivates and inspires each of us to consistently provide luxury service.
What will I be doing?
As Cluster Guest Service Executive, you will serve as the first line of inquiry for all reservations within the hotel – Conrad Centennial Singapore & Conrad Singapore Orchard. You are responsible for offering excellent customer service, options, and other solutions to meet guest needs. Specifically, a Guest Service Executive will be responsible for performing the following tasks to the highest standards:
A Cluster Guest Service Executive serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: