HSE Community Healthcare East Hiring for CHE762022: Grade VI Job at Dublin Full Time

**Please ensure you download, save and read the Job Specification as well the Application Form attached to this expression of interest. As we require the same information from all candidates in order to make fair decisions on their applications we will NOT be able to process applications by CV or any other method. You must submit a fully completed Application Form particular to this post via Rezoomo. **

This campaign is confined to staff who are currently employed by the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 as per Workplace Relations Commission agreement -161867

(a) Eligible applicants will be those who on the closing date for the competition:

Have satisfactory experience in an office under the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004 at a level not lower than that of Clerical Officer

and

have not less than two years satisfactory experience either in that office or in an office at a level not lower than that of Clerical Officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004

and

(b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office.

The position of Grade VI encompasses both managerial and administrative responsibilities which include the following:

Administration

• Ensure the efficient administration of area of responsibility
• Appropriately delegate responsibility and authority
• Ensure deadlines are met and that service levels are maintained
• Implement service plan and business plan objectives within own area
• Ensure all general and financial records are readily available
• Make appropriate use of technology to advance the quality and efficiency of service provision
• Maintain a good understanding of internal and external factors that can affect service delivery
• Maintain relationships with key internal and external stakeholders
• Promote co-operation and working in harmony with other teams and disciplines
• Solve problems and make decisions in a timely manner
• Ensure decisions are in line local and national agreements
• Provide administrative support for meetings and attend as required
• Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

Customer Service

• Promote and maintain a customer focused environment Seek feedback from service users to evaluate service

Human Resources / Supervision of Staff

• Supervise and ensure the well-being of staff within own remit
• Create and maintain a positive working environment among staff members, which contributes to maintaining and enhancing effective working relationships
• Co‐ordinate, monitor and review the work of the administrative/ support staff
• Conduct regular staff meetings to keep staff informed and to hear views
• Identify and agree training and development needs of team
• Manage the performance of staff, dealing with underperformance in a timely and constructive manner

Service delivery and service improvement

• Identify opportunities for improvement and implement
• Embrace change and adapt local work practices accordingly by finding practical ways to make policies work, ensuring team knows how to action changes
• Encourage and support staff through change process

Standards, policies, procedures & legislation

• Contribute to the development of policies and procedures for own area
• Ensure accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility
• Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team
• Maintain own knowledge of relevant regulations and legislation e.g. Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts etc.
• Maintain a broad knowledge of policies and procedures of the organisation
• Pursue continuous professional development in order to develop management expertise and professional knowledge
• Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards and other standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards.
• Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.
  To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

• As a mandated person under the Children First Act 2015 you will have a legal obligation to report child protection concerns at or above a defined threshold to TUSLA & to assist Tusla, if requested, in assessing a concern which has been the subject of a mandated report

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.