Descripción y detalle de las actividades
Job Summary
The Customer Contract Manager is a strategic business partner responsible for supporting and collaborating with sales leadership and sales agents within the assigned geographic region to accelerate Enovis Surgical’s market access, growth, profitability and market share. The Customer Contract Manager is responsible for achieving these goals in a highly professional manner consistent with the Enovis values.
The successful candidate for Customer Contract Manager is a highly organized, multi-tasking professional with a balanced skillset that includes intellectual curiosity, drive, strategic and critical thinking, project management, business analytics, pricing and contract negotiation proficiency and relationship building skills.
Key Responsibilities:
• For the assigned sales regions and/or key accounts, take the lead on all matters related to customer contract administration, including contract strategy and negotiation, RFP response, contract extensions and amendments.
• Efficiently add new products and technologies to existing contracts in a manner consistent with Sales and Marketing financial targets.
• Build and grow strong collaborative relationships with key internal stakeholders, including sales leaders, sales agents and sales representatives.
• Cultivate and nurture strong, professional relationships with customer influencers and decision makers within health systems and Group Purchasing Organizations (GPOs).
• Collaborate closely with the Pricing, Customer Service, Marketing and other internal teams to optimize support and execution across the assigned geography.
• Effectively represent and market Enovis’ overall value proposition to all customer stakeholders.
Experiencia y requisitos
• Bachelor’s degree in business or a related field
• Strong ENGLISH verbal, written and presentation communication skills.
• Minimum of 2-4 years of experience with a medical device or related company
• Deep experience in medical device contracting, pricing, reimbursement or related areas.
• Demonstrated track record of successful negotiation and project management abilities.
• Expert proficiency in Excel and other critical business tools.