Krea Technology Inc. Looking for Manager Cash Application and deductions at Atlanta, GA Full Time

Title: Manager Cash Application and deductions

Job ID: 1894

Job Type: Full Time

No of positions: 1

Salary:  US $90K-$110K per annum + Benefits

Type: Onsite- Hybrid Model

Job Summary:
  The Manager of Cash Application and Deductions will be responsible for the management of all cash application duties to ensure correct and accurate posting. They will interface with customers and sales to manage any account discrepancies.

Essential Duties and Responsibilities include the following.  Other duties may be assigned:

• Manage the team to timely and accurate cash applications for all payment methods to facilitate clean collections activities.
• Work with Banks to ensure proper and timely receipt of cash files to ensure customer order release is timely.
• Manage team to clear all unidentified cash and address all unapplied cash daily to create clean receivables down to the invoice level.
• Proficient in Microsoft products and Enterprise Resource Planning (ERP) (i.e., Oracle and other niche-based Accounts Receivable software).
• Work with third-party vendor(s) to ensure all proper application algorithms are in place and maintained to ensure proper and complete cash applications occur.
• Work with all cash rooms and operations teams to ensure proper scanning and posting of cash to maintain clean aging.
• Manage team to clear open cases/disputes to keep Accounts Receivable clean. Advise other teams of the root cause of errors.
• Manage customer escalations and define rules governing open disputes to timely clear disputed items for a best-in-class customer experience.
• Build, develop, and cultivate team members to help build the company and department branding through their individual brands.
• Meet or exceed service level agreements (SLAs) to enhance the customer experience and exceed customer expectations.
• Set and manage a team to define Key Performance Indicators (KPIs) and team goals.
• Work with other internal teams to meet customer expectations.
• Drive the creation of a centralized Cash Apps team while meeting rigorous SLAs.

Must Have 

• 9ci
• Accounting Software – Oracle AR
• Bachelor’s degree and 4 to 6 years’ related experience and/or training required; or equivalent combination of education and experience.
• Banking Software
• Browser and Search engines
• CCAAS
• Experian
• FinTech
• Icontrol
• Microsoft Products
• Oracle AR
• Salesforce

Competencies

Competencies: To perform the job successfully, an individual should demonstrate the competencies of the RNDC Administrative Manager Leadership Competency Model.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience:  Bachelor’s degree and 4 to 6 years related experience and/or training required; or equivalent combination of education and experience. 

Language Skills:  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: To perform this job successfully, an individual should have knowledge of Oracle AR, Browsers and search engines, Microsoft products, 9ci, Salesforce, CCAAS, Experian, Fintech, iControl, and Banking software.                          

Certificates, Licenses, Registrations: N/A

Other Requirements:  Ability to travel up to 25%.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Walk – Less than 1/3 of Time; Sit – 1/3/ to 2/3 of Time; Talk or hear – 1/3/ to 2/3 of Time

Tools & Technology:  See Computer Skills.

 Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is subject to Moderate noise.

Recruiter Notes:

• Hybrid Model- 3 day office, 2 Days- Remote
• Please check with the candidate whether the office address is suitable for them .
• Looking for a candidate who has the ability to handle multiple people, flexible with the staffs, a quick learner and teach the same to the team.
• Candidate with some level of MS office suite is preferred.
• Candidate might have to travel once in a year to states where the business is going to expand and do the prework before launching their business.
• Responsibilities include: Check for all cash is properly accounted and applied correctly, reconcile if needed and also do some research in case of any mis match in cash and give solutions. He/she might also have to do performance evaluation ,new hire training, hiring and firing. Should work with banks, sales team and  third party vendors.
• Candidate will be working in a team of 2-3 supervisors.
• Benefits and cell phone reimbursement included(No need to discuss this with the candidate)