Lululemon Hiring for Educator (Full Time) | Elements Job at Kowloon City Full Time

關於戒倒

lululemon 是一家專門製作璜伽ã€è·’æ¥ã€è¨’練和其他é‹å‹•é…ç›®ç‰æ©Ÿèƒ½æœé£¾çš’創新公å¸ã€’在高秒技布料和功能è¨è¨ˆæ–¹é¢ï¼Œæˆ’倒樹立標竿，創é€é¡›è¦†æ€§çš’ç’¢å’和髒驗，æŒçºŒåœ¨é‹å‹•å¥èº«ã€å¿ƒéˆæˆé•·ã€äººéš›é€£çµèˆ‡å¹¸ç¦æ’Ÿæ–¹é¢æ供人倒所需皒å’助〒戒倒將æˆåŠŸæ¸åŠŸæ–¼å‰µæ–°çš’ç’¢å’ã€å°é–€å¸’çš’é‡è¦–ã€å°å’¡å·¥çš’承諾以åŠåœ¨æ¯å€‹æ‰€åœ¨ç¤¾ç¾¤ç•¶ä¸æ‰€å»ºç«‹çš’人際連çµã€’作璺一家公å¸ï¼Œæˆ’倒專注於創é€æ£é¢çš’撹變，期許扒é€æ›´å¥åº·ã€ç¹æ¦®çš’未來〒特別值得一æ皒是，這樣皒期許也包å«äº†ç’ºæˆ’倒皒咡工創é€ä¸€å€‹å…¬å¹³ã€åŒ…容丒注é‡æˆé•·çš’環境〒

工作撘è¦

教蒲專咡角色是絒繒æˆåŠŸçš’基礎〒在戒倒皒零咮門帒ä¸ï¼Œæ•™è’²å°ˆå’¡æ˜¯å‰µé€ä¸–界級客戶æœå‹™æˆ–顧客髒驗皒專家〒他倒è²è²¬æŽ¥æ´½é¡§å®¢ä¸¦èˆ‡ä»–倒建立連çµã€åˆ†äº«æœ€é«˜å’質皒璢å’教蒲，與真撯地講述戒倒皒社群和文化〒

工作皒æ¸å¿ƒè·è²¬

客戶（å³é¡§å®¢ï¼‰é«’驗和社群

• 以é‡è¦–顧客晒閒皒方å¼èˆ‡å…¶äº’動，確ä¿å’越皒顧客髒驗〒
• 評估顧客皒需汒，æ供客製化ã€æœ‰æ•ˆçš’採購與退貨解決方案和撯æ´ã€’
• 清楚表é’ç’¢å’皒價值與咪點，å’顧客分享技衒璢å’知è˜ã€’
• æ¹æ’šå…¬å¸æ¨™æº–，é€éŽé€²è¡Œç²¾ç¢ºã€åŠæ™’皒顧客交昒並執行與帒å´ç›¸é—œçš’全通.計畫，促進完美æµæš¢çš’端å°ç«¯é¡§å®¢é«’驗〒
• 動態巡視整個樒é¢ç¯’åœä»¥æŒçºŒèˆ‡é¡§å®¢æŽ¥æ´½ï¼Œä¸¦éš¨æ™’ç•™æ’å’種顧客或門帒皒需汒〒
• 接å—顧客皒æ’見回饋，與門帒é˜å°Žè€…åˆä½œæŽ¡å–é©ç•¶çš’行動，讒顧客覺得「æœå‹™åˆ°ä½ã€ã€’
• 咊知顧客當地社群計畫〒è¦åŠƒä¸¦åŸ·è¡Œæœ¬åœ°ã€å€åŸŸæ€§å’Œåœ°å€æ€§çš’社群專案和計畫（例妒：本地跒æ¥ä¿±æ¨’部ã€åœ‹éš›ç’œä¼½æ—¥ï¼‰ã€’

與他人åˆä½œ

• 秉æŒçœŸæ’¯å‹å–’皒態度並éŒæšå¤šæ¨£æ€§ï¼Œç‡Ÿé€ä¸€å€‹å½¼æ¤å°Šé‡ä¸’具包容性皒團隊環境，確ä¿ç’ºæ‰€æœ‰åœ˜éšŠæˆå’¡å’Œé¡§å®¢æ‰’é€å’™å—關心丒引人入å‹çš’髒驗〒
• 與所有團隊æˆå’¡å»ºç«‹å……滿撯æŒä¸’有益æˆæ•ˆçš’關俒〒
• 與團隊æˆå’¡åˆä½œï¼Œç¢ºä¿æä¾›ç†æƒ³çš’顧客髒驗，並撯æ´é–€å¸’營é‹ã€’

綒營

• æ¹æ’šå…¬å¸æ¨™æº–執行璢å’展示任務（例妒，將商å’撾回原ä½ã€è£œè²¨ï¼Œæˆ–將咮完皒商å’從庫å˜è£œå›žæ¨’é¢ã€æ¸›å°’庫å˜æˆ–é‡æ–°æ’¾ç½®å•†å’）〒
• 使璨門帒內皒技衒來撯æ´é–€å¸’營é‹ï¼Œä¸¦æä¾›æ£é¢çš’顧客髒驗〒
• 在值ç期閒視需è¦é€²è¡Œæ¸…潒工作，ç¶è·é–€å¸’皒奢è¯ç’°å¢ƒã€’
• çžè§£ä¸¦éµå®ˆäººå’¡å®‰å…¨æ’¿ç–和程åºï¼Œä»¥ç¶è·å®‰å…¨çš’工作環境〒
• æ¹æ’šé©ç’¨çš’æ’¿ç–ã€ç¨‹åºå’Œæ³•å¾‹æˆ–法è¦ä¾†åŸ·è¡Œå·¥ä½œã€’

戒倒尋找皒特質

• 
  包容與多元：建立ï¼æ’¯æŒä¸€å€‹é‡è¦–ï¼è®šæšå·®ç•°æ€§çš’包容環境
• 
  èªä¿¡ï¼èªå¯¦ï¼šç§‰æŒèªå¯¦ã€å…¬å¹³èˆ‡é’德皒態度行事
• 
  顧客髒驗：熱撛工作丒樒於建立連çµã€ç†è§£ä¸¦å’助顧客
• 
  個人責任：接å—責任ï¼ç’ºè¡Œå‹•è²è²¬ï¼›æ˜¯ä»–人å¯ä»¥ä¿¡è³´çš’å°è±¡
• 
  自戒æ’è˜ï¼šæ’è˜åˆ°ä»–人會妒何看待自己皒言行，或會妒何影響他人
• 
  å…±åŒåˆä½œèˆ‡åœ˜éšŠåˆä½œï¼šæœ‰æ•ˆåœ°èˆ‡ä»–人åˆä½œä¾†é’æˆç›®æ¨™ï¼›å°‹æ‰¾ä¸åŒçš’觀點
• 
  熱情：å°è‡ªå·±çš’工作充滿熱情；尋找讒工作有趣丒能åƒèˆ‡å…¶ä¸çš’方法

工作è¦æ±’

資æ¼

• 在å—指派門帒皒å¸æ³•ç®¡è½’å€å…§å…·å’™åˆæ³•å·¥ä½œçš’資æ¼ã€’

å¯å·¥ä½œæ™’é–’

• 願æ’彈性安排上ç晒閒〒

其他æ’願è¦æ±’

• 願æ’在值ç期閒皒大多數晒閒於門帒樒é¢èµ°å‹•ï¼Œå’助顧客並完æˆå·¥ä½œ
• 願æ’與團隊åˆä½œï¼Œä¹Ÿé¡˜æ’ç¨ç«‹å®Œæˆéƒ¨åˆ†å·¥ä½œ

工作æ‰èƒ½ï¼ˆæœ‰çš’話很好，但éžå¿…å’™æ¢ä»¶ï¼‰

• 教蒲：高ä¸æˆ–ä¸å¸æ–‡æ†’çš’åŒç‰æˆ–更高å¸æ·ã€’

璱綒ç†è¯çµ¡æˆåŠŸé€²å…¥é¢è©¦çš’應徵者〒請注æ’，妒果任何應徵者或咡工èªç’ºéœ€è¦åˆç†çš’璡障礙撯æ´ä¾†å±¥è¡Œå…¶å·¥ä½œçš’基本è·è²¬ï¼Œæ¡è¿Žåœ¨å®‰æŽ’é¢è©¦æ™’與綒ç†è¨Žè«–æ¤éœ€æ±’〒

薪資以外事宜（ç¦åˆ©èˆ‡æ´¥è²¼ï¼‰

在 lululemon，戒倒注é‡ä¸¦æŠ•è³‡åœ¨èº«ã€å¿ƒã€éˆçš’全人發展上〒戒倒皒總çŽå‹µè¨ˆç•«æ—¨åœ¨å’助撨實ç¾ç›®æ¨™ï¼Œè®’撨專注在喜撛皒事物上〒除了ç†æƒ³çš’基本薪資和團隊制皒çŽé‡’計畫外，戒倒é”æ供有薪å‡ã€æ…·æ…¨çš’咡工折扣ã€å¥èº«/ç’œçˆèª²ã€è¦ªå充值計畫以åŠå€‹äººå’Œå°ˆæ¥ç™¼å±•è¨ˆç•«ã€’

請注æ’：這些ç¦åˆ©å’Œæ´¥è²¼çš’資æ¼å¯èƒ½æœƒæ¹æ’šæ’¨çš’撚點和è·å‹™é¡žåž‹è€Œæœ‰æ‰€ä¸åŒï¼Œä¸¦å¯èƒ½æœ‰ä¸€å®šçš’資æ¼è¦æ±’〒本公å¸ä¿ç•™åœ¨ä¸äº‹å…ˆé€šçŸ¥çš’情æ³ä¸‹ï¼Œéš¨æ™’更撹全部或部分ç¦åˆ©çš’權利〒

Who We Are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
Job Summary
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.
Core Responsibilities of the Job

Guest (i.e., Customer) Experience

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
• Dynamically provide coverage on the floor to continuously engage with guests and attend to multiple guests or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and ‘make it right’ for guests.
• Inform guests of local community programs. Plan and execute local, regional, and area driven Community projects and initiatives (e.g., local run club, international day of yoga).

Working with Others

• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.

Operations

• Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Perform work in accordance with applicable policies, procedures, and laws or regulations.

What We Look For

• 
  Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner
• 
  Guest Experience: Enjoys working and connecting with, understanding, and helping guests
• 
  Personal Responsibility: Accepts responsibility/accountability for actions is dependable
• 
  Self-Awareness: Is aware of how words or actions may be perceived by or affect others
• 
  Collaboration and Teamwork: Works productively with others to achieve goals seeks diverse perspectives
• 
  Enthusiasm: Is enthusiastic about one’s own work looks for ways to make work fun and engaging

Job Requirements

Eligibility

• Legally eligible to work in the jurisdiction of the store which you are assigned to.

Availability

• Willing to work a flexible schedule.

Other Willingness Requirements

• Willing to move through a store for most of a shift to help guests and accomplish work
• Willing to work as part of a team and complete some work independently

Job Assets (i.e., nice to have not required)

• Education: High School or Secondary School diploma equivalent or above.

Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Please note any applicant or employee who believes they need a reasonable accommodation to perform the essential duties of the job is welcome to discuss this with the Manager or People and Culture team member when arranging the interview.
Beyond the Paycheck (Benefits & Perks)
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.