Mars Hiring for European eCom Sales Support at Verden (Aller) Full Time

Execution of all new listings with customers (All information to be gathered & filled in in the customers’ templates and sent or uploaded)

Manage product list (answer requests, communicate on changes…), and be the first point of contact for info requests from customer

Deliver effective support for the execution of the promotion plans

Create and maintain sales budget tracker (notably promo budget tracker)

Booking, monitoring and controlling of customers related invoices

Update the European portfolio file: run periodic requests and consolidate results

Support for operational topics with customer

Undertake any other tasks/duties as may be reasonably required

Context and Scope

The individual will work with a remote team, collaborate closely with the eKAMs, local team as well as the full digital team to support customers. It will be a direct point of contact and work with both local and regional teams, finance and customer service/supply team to drive efficiency and deliver a great customer experience.

Job Specifications/Qualifications

Degree calibre with sales / data or retail management background

Result and action oriented

Advanced Excel and PowerPoint skills, excellent communication skills, oral and written

Strong oral, written communication, and presentation skills

Individual who thrives in an entrepreneurial and fast pace environment

English & French mandatory, German nice to have

An experience in a pure player company or with Amazon vendor central platform is welcome

Key Supporting Competencies (4-6)

Action oriented

Planning/priority setting

Organizational Agility

Drive for results

Integrity and Trust

Personal learning

Customer focus

Key Functional Competencies & Technical Skills (3-5)

Customer 1st account expertise

Product reference data maintenance

Attention to detail

Strong customer care skills

Strong written and verbal English

Good administrative skills

Quick to learn

Proactivity

Excellent working knowledge of Microsoft packages, in particular Excel

Ideally experience with sales tools (Compass)