Millicom CAM SEM, S.A Looking for Chief Product Data Officer Director at Panama, Iowa Full Time

Te gustaría ayudarnos a seguir cumpliendo nuestro propósito de conectar a más personas, mejorar sus vidas y desarrollar nuestras comunidades? Entonces Tigo es para ti.

Creemos en la innovación, somos agentes de cambio, nos adaptamos y movemos a nuestra clientela al centro de todo lo que hacemos.

Crece y desarróllate con nuestro gran equipo de trabajo, donde juntos transformaremos vidas y comunidades, además tendrás la oportunidad de participar en proyectos desafiantes y podrás aportar tus valiosas ideas.

Esta es tu oportunidad, ven, píntate de azul y acompáñanos en esta aventura llamada Sangre Tigo.

Postúlate ahora.

Chief Product Data Officer Director Job Purpose

The Chief Product Data Officer (CPDO) Director is responsible for defining and executing the strategy to “productize” Data as a service for different company stakeholders (B2C, B2B, COPS, etc) to enable generation of value and direct impact to the P&L. The role includes:

• Define regional strategy for the Digital Data ecosystem, tools, and enablers
• Enable development of Customer Profiling Data Models, Advanced Analytics Use Cases, and their integration with key Channels
• Design Engagement strategy & tools to deliver relevant/actionable communication to our customers
• Manage Digital Data generated from all our channels / products
• Oversee Digital Data Engineering & Management Processes
• Measure impact of data-based execution/actions
• Define Operating models for Data teams across LATAM to operate under a regional ecosystem fully utilizing the benefits of a state-of-the-art architecture

Another key responsibility of this role is building and developing a high performing multidisciplinary Regional Digital Data Team.

As part of the leadership team, the CPDO Director is responsible to contribute to Millicom s overall strategic goals, achieve profitable growth and to continuously improve operational performance.

Core Responsibilities

Lead Digital Data & Advanced Analytics Strategy, Governance, Operating Model, Technology, Architecture & Tools.

Deliver top level end-to-end automated Data capabilities & solutions, including: Collection, Processing, Intelligence/Insights generation, Integration, Engagement, and Visualization. Ensure Data is an integral part of decision making.

Create, consolidate and develop a high performance multidisciplinary Global Digital Data team, covering multiple areas of expertise in the field (including Advanced Analytics Managers, Digital Data Product Managers, Data Engineers and Campaign Specialists).

Development and implementation of global roadmap of Advanced Analytics use cases, Engagement activities, and Digital Data solutions. Ensure on-time and high-quality delivery of projects within Tigo standards.

Enable delivery of superior Customer Profiling, Recommendation Engines and Engagement activities to provide relevant propositions for our customers and improve Base Management.

Define, implement, and manage adequate processes and solutions to ensure a) data quality and b) compliance with privacy/regulatory requirements, aligned to the CDO strategy.

Enable maintenance and evolution of Digital Data Ecosystem & Tools. Manage relationship with multiple partners and providers of different tools and solutions. Explore future partner relationships that could help grow our business.

Responsible for the entire lifecycle of the multiple solutions, showing detailed knowledge of the processes involved at each stage (project planning, execution, and operation), as well as methods for resolving issues that can occur throughout.

Deliver tangible and measurable business value from Data Processes, Activities, Use Cases, Campaigns, and Investments.

Build effective working relationships with commercial teams and other services organization to support development and maintenance of Digital Data related projects/activities.

Build partnerships with local Digital & Data Teams to drive standardization, scale, adoption of capabilities and tools. Work towards a single Digital Data agenda across the region.

Develop and foster best practices for Digital Data Capabilities across the company (both regionally and locally). Promote sharing and reapplication. Drive level of knowledge and engagement in the organization.

Manage Digital Data & Analytic Budget. Ensure definition of choices and priorities is aligned with company/business requirements.

Responsible for ensuring that all developments, projects, etc, follow Tigo s best practices, policies and procedures.Comply with all Millicom policies, and deliver against statutory, regulatory, and legal obligations.

Somos una compañía multinacional líder de servicios móviles, internet y televisión por cable que está presente en Latinoamérica y somos la empresa líder de las telecomunicaciones en Panamá.
A nivel latinoamericano Tigo ha sido reconocido durante varios años en el ranking de “Great Place to Work” como una excelente empresa para trabajar.
Nuestra gente es nuestro activo más preciado. Tigo Panamá emplea más de 2,500 personas a nivel nacional de manera directa y ofrece oportunidades de crecimiento interno a su personal.
Tenemos un firme propósito que nos mueve y nos une a todos los que trabajamos en la compañía: “Construir la mayor autopista digital para conectar a los panameños desarrollando las comunidades que atendemos y mejorando su calidad de vida”.
Por nuestras venas corre Sangre Tigo, estamos orgullosos de nuestra compañía y su historia, somos innovadores, somos apasionados, vivimos para mejorar nuestras comunidades y nuestros clientes son el centro de todo lo que hacemos.
Te invitamos a formar parte de nuestra familia Tigo.

Millicom Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.