M&S is Looking For Mary Street Cafe Sales Advisor at Dublin, County Dublin Full Time
Key Accountabilities
Mary Street Cafe Sales Advisor part-time/temporary 24 hours
Key Capabilities
Week 1 & 3
Sunday – 13.00 – 19.00
Monday – 13.00 – 19.00
Tuesday – 13.00 – 19.00
Friday – 13.00 – 19.00
Week 2 & 4
Monday – 13.00 – 19.00
Tuesday – 13.00 – 19.00
Friday – 13.00 – 19.00
Saturday – 13.00 – 19.00
You may be required to flex up an additional 50% of your contracted hours.
Purpose
Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.
Key Accountabilities
The Key Accountabilities describe the activities you will do within your role:
Customer
Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
Always put the customer first and prioritise customer before task
Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
Involvement in Plan A activity to support store and local community initiatives
Selling
Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
Actively take part in store events to achieve selling targets.
Create selling opportunities at all service points
Store
Understand the store business priorities and play your part to improving the store performance
Follow safe and legal working practices
Make every penny count by working productively and minimise losses throughout the store
Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve
Team
Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
Own your personal development, continuing to look for opportunities to grow your knowledge
Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team
