Na Oiwi Kane Hiring for Data Center Technician at Santa Catarina Full Time

Job Summary:
Completes technical support tasks for day-to-day Data Center operations. Decommissioning, cabling, troubleshooting, and virtual machine spin-up and deployment.

Key Responsibilities:
Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance.

Follows procedures to communicate, report, and escalate incidents following the chain of command.

Participates in daily safety briefings, completes required safety training, complies with safety procedures (e.g., equipment uses, lifting, electrical hazards, ladder/rolling stair use).

Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others’ work.

Proactively shares relevant information to enable efficient workflow and mitigate the impact that changes to their area of work will have on others.

Completes assigned tickets efficiently and in alignment with expectations for Key Performance Indicators (KPIs) per task type, while meeting or exceeding established Service Level Agreements (SLAs), with minimal guidance from others.

Other duties as assigned.

Job Requirements:
AA in a relevant discipline and0-3 of relevant experience . or 5 yrs. Of relevant hands-on experience.

Exceptional server hardware knowledge with deep understanding of all component & system type failures

Experience pulling and terminating cat 5 and cat 6 cable in a live data center environment.

Ability to assist in conducting failure analysis on field issues.

Ability to assist in tracking server fleet health to investigate emerging failure trends (Problem Management) to better attain SLAs.

Solid experience with Intelligent Platform Management Interface (IPMI) utilization in diagnostics.

Administer software tools (e.g.: diagnostics, tests, FW updates).

Experience in real-time issue resolution during new deployments.

Experienced with Windows Server OS & WinPE OS administration.

Experience with Linux PXE (Pre eXecution Environment),PXE services a plus.

Basic Linux and Windows scripting experience.

Network troubleshooting of Layer-1, Layer-2, Layer-3.

Knowledge of virtual machine set up and environment configurations.

Ability to work independently and within a local or geographically dispersed team environment.

Benefits:
Employer Paid Medical Insurance

Dental and Vision Insurance

401k

PTO

Tuition Reimbursement

Physical Requirements:
Work may involve sitting or standing for extended periods of time. Position may require typing and reading from a computer screen. Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner. There is a possibility that due to parking availability and location of work, walking moderate to long distance may be required. Possible lifting up to 50 lbs.

Please note: 4S-Silversword Software and Services LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Positions functions and qualifications may vary depending on business needs. 4S-Silversword Software and Services LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.

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Job Snapshot

Employee Type

Full-Time

Location

Stennis SC, MS (Onsite)

Job Type

Information Technology, Other

Experience

Not Specified

Date Posted

09/14/2023