Navy Federal Credit Union Looking for Senior Vice President Mortgage Lending at Vienna, Georgia Full Time

You have goals, dreams, hobbies and things you’re passionate about.

What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we’re looking for team members who are passionate about our mission-making a difference in military members’ and their families’ lives. Together, we can make it happen.

Don’t take our word for it.

• Military Times 2021 Best for Vets Employers

• WayUp Top 100 Internship Programs

• Forbes 2022 The Best Employers for New Grads

• Forbes America’s Best Employers

• Newsweek Top 100 Most Loved Workplaces

• Fortune Best Workplaces for Women

• Fortune 100 Best Companies to Work For

• Computerworld Best Places to Work in IT

Basic Purpose

To oversee, manage and direct Navy Federal’s Mortgage Lending division, including the Mortgage Loan Operations, Mortgage Specialized Operations, Field Mortgage, and Mortgage Underwriting regions. Maintain acceptable risk parameters and compliance with federal, state, NCUA, and Navy Federal rules and regulations. Ensure mortgage loan strategies and activities align with Real Estate Lending department’s mission, vision and values and corporate objectives.

Responsibilities:

• Assume responsibility/accountability for the leadership, direction, and management of Mortgage Loan Operations, Mortgage Specialized Operations, Field Mortgage, and Mortgage Underwriting

• Provide recommendations to senior executive leadership regarding the Mortgage Lending portfolios, and related business improvement strategies

• Establish and implement short and long-term division strategy and goals, objectives, policies, and operating procedures; monitor and evaluate program effectiveness and implement changes as needed

• Determine and review gaps in division performance, establish relevant performance metrics, and ensure appropriate improvements are initiated and managed

• Adopt and implement strategies to better serve our members through digital transformation (e.g., data and analytics, change management, AI, machine learning, etc.)

• Provide positive leadership to the division through teaching, training, employee engagement, succession planning, and mentorship programs

• Serve as liaison to external and internal key decision makers to improve division performance

• Review division effectiveness of operational processes, analyze trends, and report on opportunities for improved efficiencies, technologies, and expansion of company growth

• Establish credibility throughout Navy Federal, and with executive peers, as an effective spokesman for his/her area of responsibility, and developer of financial solutions for business challenges

• Drive organizational change and learning by embracing new, flexible, and agile approaches to improve business performance and efficiency

• Oversee the implementation of Mortgage Lending operations to ensure efficient and effective operations and conformity with Navy Federal and NCUA requirements

• Oversee Mortgage Lending compliance with federal and state laws, rules, and regulations

• Manage the design, development and implementation of systems and regular testing of key financial internal controls, systems, and procedures

• Manage the interaction between Mortgage Lending, REL, financial planning, costing/funding, and internal and external auditing actuaries and NCUA examiners

• Perform supervisory and managerial responsibilities

• Set direction to ensure goals and objectives align with corporate and Real Estate Lending strategy

• Select management and other key personnel; oversee talent development/succession planning

• Collaborate with leadership/executive colleagues to develop/execute corporate initiatives and/or department strategy

• Oversee the preparation and execution of department/division AFP

• Manage merit pay in accordance with specified objectives and guidelines

• Perform other duties as assigned
Qualifications and Education Requirements:

• Master’s degree in Business Administration, Accounting, Economics, or related field, or the equivalent combination of education, training, and experience

• Extensive progressively responsible experience in leading and managing a large and complex Mortgage Lending operation, preferably in a large financial institution

• Expert knowledge of federal and state laws, rules and regulations governing Mortgage Lending, risk management, and associated regulatory compliance matters

• Advanced skill leading with diplomacy and tact while maintaining appropriate assertiveness and persistence

• Extensive experience in demonstrating thought-leadership, initiative taking, decision-making and creativity in solving business problems

• Advanced skill in being adaptive/flexible; acquire, recognize & apply new information

• Significant experience in driving change management and influencing organizational culture and values

• Extensive experience in identifying relevant analytical problems, determining appropriate diagnostic methods, and solving unique and complex issues/problems

• Expert skill in being adaptive/flexible; acquire, recognize & apply new information

• Significant experience in driving change management and influencing organizational culture and values

• Expert analytical/quantitative, reconciliation and deductive reasoning skills

• Extensive experience in managing cross-functional, multi-dimensional teams and projects of the highest complexity which have business risk and impact

• Extensive experience in supervising and leading professional employees

• Expert skill in results-oriented leadership in a challenging environment

• Expert skill influencing and building consensus with business partners

• Expert verbal, written, interpersonal and presentation skills

Desired Qualifications and Education Requirements:

• Prior experience in a senior mortgage lending leadership role in a large financial institution

• Advanced knowledge of, and extensive experience in credit union or retail banking operations

• Advanced knowledge of Navy Federal products, services, programs, policies, and procedures

Hours: Monday – Friday, 8:00AM – 4:30PM

Location: 820 Follin Lane, Vienna VA Heritage Oaks Dr Pensacola, FL 32526

Navy Federal is now hybrid. Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee’s leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

COVID-19 Safety Protocols

All employees are expected to follow our COVID-19 safety protocols.

Disclaimer

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Navy Federal values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.