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Front Office Agent – Paragon 700 Boutique Hotel & SPA
Are you looking for a place to work that inspires you, challenges you and makes you proud to come to work?
A place where service comes from the heart, not from a handbook?
A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests?
We are looking for a passionate, dedicated and service-oriented Receptionist to join our Front Office team.
The successful candidate will have:
– Experience of working in 5 star hotel environment as customer service and Front Office department;
– High school diploma required, additional hospitality training preferred;
– Extensive Knowledge of Internet/ macOS/ MS Office applications and related IT preferred;
– Knowledge of ProtelAir PMS and SimpleBooking systems is an advantage;
– Great Customer Service Skills – Must enjoy guest interaction and be able to anticipate guest needs and maintain a positive and professional attitude at all times;
– Must be able to maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests;
– Ability to promote hotel restaurants, spa and packages;
– Awareness of 5 Star Hotel Standards and guest expectations;
– Italian and excellent command of English language (C1 verbal and written), knowledge of another foreign language is an advantage.
This job advertisment is addressed to candidates of both sexes, in accordance with Laws 903/77 and 125/91, and to people of all ages and nationalities, in accordance with Legislative Decrees 215/03 and 216/03.
All CVs must be sent including authorization to process personal data in accordance with EU Regulation No. 2016/679 – GDPR and will be used exclusively for the current selection.
Contratto di lavoro: Tempo pieno, Part-time