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Summary
The Technical Trainer will provide and/or coordinate adequate training solutions to all shop personnel so that each employee has the necessary knowledge and skill for their level which contributes to the attainment of maintenance initiatives, cost controls, customer satisfaction and retention, employee growth and retention and overall performance and productivity. This position is responsible for insuring Ryder administered training meets or exceeds the expectation of our internal customers. Effective training is required to insure trainees will be able to positively impact running costs by reducing rework, breakdown and outside spend once complete. The MSD is responsible for driving continuous improvement in safety, quality and speed throughout the FMS maintenance organization.
Essential Functions
- Responsible for administering technical and leadership training to all FMS maintenance employees
- Responsible for the qualification of technical training to all FMS Maintenance employees
- Actively involved in identification, development and updating of current and new training materials and courses
- Responsible for timely updating Workday LMS upon course completion
- Monitor training facilities to insure they provide high quality training environments, are adequately supplied and equipped to support world class training. Communicate to Operations Leadership the needs of the center
- Operate as catalyst for TTRP to improve eligibility and participation
- Promote and support ASE participation and Safety programs
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Ability to build strong customer relationships
- Strong verbal and written communication skills
- Demonstrates time management and priority setting skills
- Possesses strong technical aptitude
- Develops and delivers effective presentations
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
- Prior training and development knowledge intermediate preferred
Qualifications
- Bachelor’s degree required Business
- Three (3) years or more in transportation industry preferably with heavy duty trucks, tractors, trailers, refrigeration and related components (diesel engines, transmissions, brakes, power train, etc.). required
- Three (3) years or more Rental and Lease company experience preferred
- One (1) year or more experience in managing people and remote personnel preferred
- Prior training and development knowledge intermediate preferred
- TMC,ASE,VICA/Skills USA certifications
Travel: Greater than 60%
Safety Sensitive
Non-Regulated – Tech Practice Safety during training sessions
DOT Regulated: CDL – optional depending on location assignment
Job Category: Training and Development
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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