As a Professional Texter at SmartRecover you will be responsible for fielding intermittent chat conversations that will come through to either your phone or computer. We reach out to people who abandon online checkouts for our clients through SMS and once they respond it’s on us to answer questions and facilitate a conversation to see if we might be able to win them back.
It’s sales but not so sales-y.
These chats come in ~6-8x/hour and require a prompt response. In the interim you are free to watch netflix, surf the web and spend your time as you please. Once a conversation comes in it is your job to choose and adapt the appropriate template to facilitate a great conversation and delight the customer.
We have many message templates that will save time but you will need to adapt them a little for each customer.
There will be a performance incentive to based on people you interact with that become customers.
We have a variety of clients we work for so your ability to absorb information quickly, use common sense and find answers to questions on your own goes a long way. (Not that we wont be there to help : ) )
If you have a good grip on english, can solve problems on the fly, and are a real people person you can get paid for sitting at your computer and having conversations all day. It’s not rocket science but you must include the words “rocket science” in your application to be considered.
We have shifts from 5pm-9pm and a weekend 9am-5pm so could be a great supplemental income stream.
Learn more at getsmartrecover.com
Job Types: Full-time, Part-time
Salary: From $10.00 per hour
Work Location: Remote