We’re hiring a Field Quality Services Consultant to handle customer quality concerns that are beyond dealer capabilities or beyond normal operations.
What You Will Be Doing:
Represent Steelcase to the customer and dealership in situations where there are major problems in need of resolution or where the customer has elevated complaints to the executive level. Provide proactive quality project management for critical accounts. Provide technical leadership for regional teams to ensure the implementation of cost-effective and timely corrective actions that lead to customer satisfaction. .
Your Future Team:
You will be part of a collaborative project team and project leaders!
Who You Are:
Required Skills and Competencies
Preferred Skills and Competencies
Why People Choose to Work with Us:
At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.
Who We Are:
Organizations around the world trust Steelcase to help them create places that help people work better, be inspired, and accomplish more.
We design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions- accessible through a network of channels, including over 800 Steelcase dealer locations. Steelcase is a global, industry-leading, publicly-traded company with fiscal year 2021 revenue of $2.6 billion.
What Matters to Us:
More than qualifications, we’re looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we’re always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. If we can make the application process easier through accommodation, please email us at [email protected].
Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.
If you’re interested in Steelcase, but this isn’t the right time or role, join our Talent Community to be updated on future openings in your area(s) of expertise.
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