A retail organization headquartered in New York City is actively seeking a collaborative and dedicated S4 Operations Support Engineer to join their staff in a remote capacity. In this role, the S4 Operations Support Engineer will be responsible for leading the cross functional team supporting end-to-end monitoring and triaging issues.
Responsibilities The S4 Operations Support Engineer will:
Ensure best practices, processes, and norms are fully leveraged within all initiatives.
Lead all facets of daily operations, ensuring compliance with relevant policies and procedures
Evaluate, design, scope, and document integration effort for new products, processes, technologies, and solutions
Diagnose complex technical and business problems and provide creative solutions
Design and maintain detailed technical architecture documentation across a multi-brand, multi-region Omnichannel environment
Perform Impact Analysis across enterprise systems
Develop technical implementation plans and timelines with key engineering stakeholders and enterprise standards
Identify and enforce overall architectural principles, framework and standards
Enforce and guide a Solution Review process to ensure all solutions are thoroughly vetted
Align the platform vision and overall roadmap with the technical requirements of the stack
Communicate technical needs and limitations clearly and effectively
Qualifications
Bachelor’s degree in Computer Science, MIS, Business or a related field
5+ years of S4 experience
Agile Scrum implementation methodology experience
Ability to lead, direct, and challenge teams in process, methods, and approach
Strong understanding of Omnichannel ecosystems and processes that include end-to-end data flows and processing from multi channels, fulfilment, payments, customer service and other back-end systems
Solid knowledge on the following S/4 areas: Sales and Distribution processes; Materials Management and other functions of Logistics (Procurement and Stock transfers); Integrations with external systems (IDOC processing, Batch job processing)
Ability to multi-task and successfully function in a fast-paced, deadline-driven environment
Solid problem-solving skills, attention to detail, and critical thinking ability
Demonstrated understanding of the business areas supported, including their functional processes, business objectives and organizational dynamics