Transit Specialty Group, LLC Hiring for Logistics Claims Specialist (Remote) Job at Buenos Aires Full Time

As a Logistics (Cargo) Claims Specialist, you will be responsible for processing customer and carrier cargo claims. The primary function is to coordinate and manage the claim process for freight brokers, customers and carriers. Critical to the role is document collection, claim presentations and working closely with insurance claim adjusters. This position reports to the CEO.

Position Description (Essential Duties & Responsibilities):

• Process Cargo Claims from a variety of carrier service issues such as temperature abuse, cargo theft, incorrect or damaged product at delivery
• File claim through carrier insurance and manage claim until completion
• Record claims upon initial notification through the internal claims tracking software.
• Work with Accounts Payable team members to process and collect payments
• Collect necessary claim documents needed to process and substantiate each case in an effort to mitigate loss and exposure
• Assist with customer payment and overall satisfaction throughout claim process
• Adhere to Claims Department principles to ensure best practices are communicated through organization
• Identify trends and trouble areas that the company can use to mitigate risk and future loss.
• Expand knowledgebase and continuously learn throughout the industry from experts, current events, and case precedent
• Provide reporting to management as requested and maintain accurate claim tracking
• Handle other duties as assigned

Knowledge/Skills/Experience:

Basic (Required)

• Fluent English communication is a must.
• Perfect written Business English is critical.
• 2-3 years of experience in transportation or logistics industry OR experience with processing claims
• Ability to work on multiple tasks in a time sensitive environment, detailed oriented, able to comply with company procedures and escalate issues as needed
• Investigative and analytical mindset
• Basic knowledge of Microsoft Office
• Negotiation skills

Preferred

• College Degree in Business, Supply Chain or related field of study
• Familiarity with United States Carmack and commercial cargo insurance

Benefits:

• Remote employment.
• Ability to contribute to this business at a high level.
• Working with a compassionate, energetic, inspired, ambitious, and diverse team.
• Opportunity to grow within a fast-growth company.
• Competitive benefits, compensation, and culture of recognition.
• A commitment to positively impact your career.

About Transit Specialty Group:

Managing risks, claims, and losses in a busy supply chain requires significant investment in infrastructure and resources. In almost every situation, efficiency can be gained by outsourcing these activities to a trusted partner.

Transit Specialty Group helps logistics leaders of every size meet the needs of their customers while reducing costs and overhead through various third-party administration activities. Transit Specialty Group delivers solutions to save clients time and money from cargo claims management, compliance reviews, program implementation, and more.

Job Type: Full-time

Experience:

• logistics: 2 years (Preferred)
• claims processing: 2 years (Preferred)