UL Student Life Hiring for Information & Services Administrator Job at Limerick Full Time

Information & Services Administrator

(Permanent role, 21-28 hours per week)

We are currently recruiting a permanent position as Information & Services Administrator.

Main purpose of this role

The main purpose of this role is to assist with the delivery of the objectives for effective student information & services at our Student Centre, as outlined in the UL Student Life Strategic Plan 2021-2024 “Building on Success”.

The Information & Services Administration Team play a key role in Student Life operations at the Student Centre and in the provision and delivery of information and services to the student body.

The team is very often the first point of contact for students, staff and visitors at the Student Centre.

Key responsibilities include

Ø Providing a welcoming, efficient, helpful, and informative first point of contact for all students, staff, and visitors to the UL Student Life Information and Services Desk

Ø Supporting UL Student Life in the provision and delivery of services and some retail sales to the student body through the Student Life Information & Services Desk as well as the Student Life online store.

Ø Responding to all queries via email, social media and phone in an efficient manner

Ø Managing stock levels and undertaking weekly stock inventories

Ø Database management

Ø Providing administrative support to the staff team particularly the Commercial Services Co-ordinator and Student Information & Support Co-ordinators as required.

Essential qualifications & experience

Ø A third level qualification in a relevant discipline

Ø At least 2 years recent experience of working with students in a third level environment is essential or at least 2 years recent relevant experience of working in a customer service environment.

Ø Experience in dealing with sensitive / confidential material and awareness of GDPR.

Ø A familiarity with and understanding of UL Student Lifes work as well as our aims & objectives.

Ø Excellent verbal and written communication skills.

Ø Good administrative, organisational and time management skills with the ability to prioritise projects as appropriate and work to deadlines, as required.

Ø Strong Microsoft Office skills including Outlook, Word and Excel.

Ø Ability to work well in a busy and fast paced environment.

Ø Ability to work as part of a team and on own initiative.

More about our team

UL Student Life is the representative body for over 16000 students at University of Limerick.

Our Vision is to be a world-renowned trailblazing students’ body recognised for championing students and delivering the best university life experience. By taking an open, inclusive and non-judgemental approach, we will create an environment enabling students to foster lifelong relationships during their time in university.

Our Mission is to continuously improve the lives of students by welcoming them into a friendly, fun environment that gives a real sense of belonging. We are committed to supporting the ever-changing needs of students in modern day society. As a team, we work together; listening, adapting and ultimately improving our students’ university life experience.

Our Values Student-led and student-centred; Committed to acting with integrity; Inclusive and welcoming; professionally organised; Collaborative; Innovative; Representative of all in UL; Responsive to students needs; Adaptive to students demands

Staff Competencies

At UL Student life, our aim is to bring our strategic plan ‘Building on Success’ to fruition. We aim to do this by committing to a collaborative approach between student bodies, third parties, our leaders and our team of dedicated staff.

Our strategic plan has been specifically created to support our mission to ‘continuously improve the life of students’.

To support this mission, the EVOLVE competency framework model has been created at UL Student Life to ensure that each team member has the opportunity to deliver this strategy to the highest possible standard.

Through the implementation of this framework, it is envisaged that the delivery of strategic goals can take place in tandem with the development of each individual’s personal and professional goals, core skills and competencies. The 5 key behaviours and competencies we look for in our team are Creativity; Team Work & Collaboration; Self-Management; Communications and Student Centred.

We welcome applications from those who feel they possess these key competencies and behaviours.

Working at UL Student Life

These is a permanent position with UL Student Life, both with 21-28 core office hours per week and a requirement for flexibility to work some additional hours and unsocial hours as and when required and will be based at the Student Centre, University of Limerick.

A salary scale of €27,054-€36,738 pro-rata, will apply to the successful candidate and a probationary period.

UL Student Life offers you the opportunity to work in an exciting and progressive environment and enjoy great staff benefits including:

Ø A contributory pension scheme

Ø Annual leave of 26 days pro-rata, exclusive of public holidays, company days and wellbeing days throughout the year and several other policies and benefits

Ø Access to an Employee Assistance Programme

Ø Discounted gym membership

To apply please send a cover letter and CV outlining clearly, how your experience matches the essential and desirable experience and qualifications required for this role

Please mark your application ‘Information & Services’ in the subject field of your email

Job Types: Part-time, Permanent
Part-time hours: 21-28 per week

Salary: €27,054.00-€36,738.00 per year

Schedule:

• Monday to Friday

Application deadline: 08/08/2022
Reference ID: Information & Services Administrator
Expected start date: 29/08/2022