US Renal Care Looking for Kidney Care Options Educator at Westminster, California Full Time

OUR MISSION At U.S. Renal Care, we’re changing the lives of everyone living with kidney disease. OUR DIVERSITY IS OUR STRENGTH At USRC, we are building a culture of diversity and inclusion where each employee has a voice, and every team member is valued for their individual talents. Our common purpose is the pursuit of excellence for our patients and our shared values lived out through compassion for one another. A PATH FOR SUCCESS When you join U.S. Renal Care, your journey begins with training programs to set each new employee on a course for success. Ongoing development ensures every team member remains fully supported and empowered to chart their career path towards growth and opportunity. INSPIRATION and GROWTH USRC is also dedicated to open communication that fosters dialogue and understanding of our vision and goals. We recognize and reward innovation to inspire one another as we endeavor to lead our industry in the highest quality of care for our patients. The Kidney Care Options Educator & Care Coordination role supports the growth of home dialysis and patient admissions by providing education for optimal management of advanced CKD and modality options to patients and families, physicians, community members, USRC Staff and Hospital partners. This role acts as a patient liaison to coordinate care in preparation for initiation of dialysis or navigation between dialysis modalities. This position provides support and care coordination in the CKD period through education on Kidney Care Options, access placement, and financial concerns and introduces the patient to USRC facilities and modality of choice. The Kidney Care Options Educator & Care Coordinator bridges care/communication between physician practice and USRC to ensure continuity of care in timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned. Strategically promote USRC Kidney Care Options Program to Nephrology Offices, Hospital Case Managers and Primary Care Physicians. Develop and sustain strong relationships with external and internal physicians/hospitals. Provide follow-up to Nephrologists regarding education provided to their patients. Develop and provide scheduled group and individual classes for CKD Stage 4 and 5 patients and their families for optimal management of advanced stage CKD, including Kidney Care Options education. Under direct supervision of a Registered Nurse, provide Kidney Care Option Education to all new patients admitted to the in-center facilities within 60 days and identified existing in-center patients. Manage overall Kidney Care Options education calendar. Communicate the group class schedule to all local Administrators, Regional Vice Presidents, Director of Home Therapies, Home Therapy Registered Nurses, physician groups and community and Hospital partners. Manage process for monitoring and tracking patients through the Kidney Care Options program. Maintain communications throughout to In Center and Home Personnel on patient status. Report metrics to Home Management at an established cadence. Act as the patient liaison to coordinate care for patient including, but not limited to, access placement, financial concerns, and transition to USRC facility Strategize with Administrators, Social Workers, Home Therapy Registered Nurses, Regional Vice Presidents and Home Therapy Management for Home growth opportunities. Cultivate professional relationships outside of USRC by participating in community activities at a minimum of once per quarter. Participate in USRC staff training and education programs to ensure knowledge of program. Regular and reliable attendance is required for the job. QUALIFICATIONS/REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include: Bachelor’s degree or equivalent work experience. One (1) plus years of experience in a healthcare organization working ideally with patients and/or physicians in a clinical setting. Knowledge of nephrology, End-Stage Renal Disease (ESRD) or similar field required. Experience in educating patients and staff preferred. Sales experience is a plus. Strong verbal and written communication skills. Bi-lingual preferred. Excellent customer service skills and ability to communicate effectively, both verbally and in writing. Must have intermediate computer skills, including Microsoft Office (Word, Excel, Power Point, Outlook and web based tools); proficiency in USRC applications required within 90 days of hire. U.S. Renal Care is an Equal Opportunity Employer/Disabled/Veteran. Bachelor’s degree or equivalent work experience. One (1) plus years of experience in a healthcare organization working ideally with patients and/or physicians in a clinical setting. Knowledge of nephrology, End-Stage Renal Disease (ESRD) or similar field required. Experience in educating patients and staff preferred. Sales experience is a plus. Strong verbal and written communication skills. Bi-lingual preferred. Excellent customer service skills and ability to communicate effectively, both verbally and in writing. Must have intermediate computer skills, including Microsoft Office (Word, Excel, Power Point, Outlook and web based tools); proficiency in USRC applications required within 90 days of hire. Hourly$28.41 – $36.06Employees of US Renal Care must be fully vaccinated against COVID-19. Proof of COVID-19 vaccination is a condition of employment. Individuals with medical or sincerely held religious beliefs, practices or observances that prevent them from receiving the COVID-19 vaccine may request an exemption to the COVID-19 vaccination requirement. This requirement does not apply to positions that are 100% remote and have no direct interaction with patients or staff.WestminsterCalifornia

Date Posted: 25 December 2022

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