Xplora Search Group Looking for Desktop/Network Support at West Chester, PA Full Time

Job Description
The position requires an individual to provide Level 1 and Level 2 Helpdesk/Desktop and server support/administration.
Candidate must have solid knowledge in Active Directory, Azure/365.
This position requires the candidate to be on-site daily at our West Chester office, providing remote and occasional on-site support for corporate clients.
Some on-call availability after hours will likely be required. 
Essential Duties and Responsibilities: ·

• Helpdesk: Level 1 and Level 2 on-site and remote computer support · 
• Server configuration, administration, support and maintenance ·
• Active Directory and Azure/Microsoft 365 support and maintenance
• Work independently to research and resolve issues
• Document activities and procedures consistently and thoroughly ·
• Provide client users with support via phone/remote-control and in-person contact ·
• Communicate and interact professionally with clients and co-workers ·
• On call availability including willingness to work after hours and occasional weekend hours as needed Qualifications and Requirements: ·
• Experience: 3-5 years of technical support and client interaction (desktops and servers) ·
• Excellent organizational skills ·
• Strong Interpersonal skills are required (oral, written, listening) ·
• Demonstrate growth potential, including possible management skills ·
• Strong foundation in networking principles, firewall and internet protocols (TCP/IP, DNS, DHCP, etc.) ·
• Knowledge/experience with Microsoft products (Windows 10,
• Windows Server operating systems, Microsoft Office Suite) ·
• Self-directed and resourceful ·
• Willingness to perform the everyday tasks as well as occasional project-based work ·
• Work from office/client locations ·
• Valid driver’s license and ownership of personal automobile.
• Only local candidates need apply